Frequently Asked Questions
Everything you need to know about your next favorite pair of shoes.
How do I determine the correct shoe size for Alegria footwear?
Most of our shoes follow European (EU) sizing. We provide a detailed size conversion chart on each product page to help you map your US size to the perfect EU fit.
What is your return policy for online orders?
We offer a 30-day return window for unworn shoes in their original packaging. Simply visit our returns portal to initiate a domestic exchange or refund.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental United States. Expedited shipping options are available at checkout if you need your shoes sooner.
Are Alegria shoes suitable for professional use and long shifts?
Yes, many of our styles feature slip-resistant outsoles and ergonomic footbeds designed specifically for healthcare professionals, teachers, and anyone on their feet all day.
Can I replace the insoles in my Alegria shoes?
Many of our signature styles feature a patented removable footbed, allowing you to replace them with new Alegria insoles or your own custom orthotics.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Afterpay for your convenience.